Privacy Policy
STAUNCH Privacy Policy
Last updated September 18th, 2025
Policy Summary
STAUNCH’s privacy policy describes how we collect, use and disclose your information when you browse our website https://staunchauto.com (also known as the “service”). By accessing or using this “service”, you consent to the above in accordance with this privacy policy. If you do not consent, please do not access or use the service. We may update our privacy policy at any time without prior notice to you, this updated privacy policy will then be published on the “service” with a release date.
Personal Information STAUNCH Collects from You
We only want to collect personal information which we need, the type of information depends on how you interact with staunch.
Examples include:
Account information – your staunch account and related details such as name, email addresses, phone numbers and addresses.
Contact information – such as name, email address, phone numbers and addresses.
Payment information – such as billing addresses, method of payments, bank details, credit, debit or other types of payment card information.
Transaction information – data regarding purchases of staunch products or any transactions which have been facilitated by staunch.
How We Use Your Information
Marketing/promotional – if you wish to opt into our marketing at the time of account creation, we may use contact information to send you our product information, events details and promotional offers.
Order fulfilment and payment – when you place an order with staunch, your information will be stored in a customer account. This allows us to manage your order which includes elements such as carriage, communications and works orders to the factory.
If we want to use your information for any other purpose, we shall ask for consent in advance and only use your information once granted.
How We Retain Your Information
Your information will be retained for a minimum of 90 days from the date of last interaction with the service or for as long as we need it to fulfil the purposes of the interaction. Some information may need to be retained for a longer duration, including but not limited to records for reporting, enforcement of legal rights, tax purposes and fraud prevention. Information which is anonymous and does not identify you (either directly or indirectly) may be stored indefinitely.
How We Share Your Information
Unless we obtain your consent in advance, your information will not be transferred to any third party. Except for analytics, data collection and ad services. As per our retention policy, this information will only be retained by third parties for as long as is necessary to fulfil the purpose. To comply with applicable law and regulations, we may disclose your personal information. Including instances where: there are violations with use of the service, there is a need to enforce your agreements with the service, or if our company is acquired by another company your information will become an asset as part of a transfer of information.
Your Rights
Subject to applicable law, you may have the right to view or erase your personal data. You may also have the right to receive a copy of your data, restrict or object to the processing of your data. You may ask us to forward your personal information to another organisation or withdraw any consent which you have given us to process your data. You have the right to file a complaint with a statutory body and other rights as necessary which are relevant to the applicable laws. In order to exercise these rights, you are able to contact us using information@staunchauto.com, we shall review and respond to your request in accordance with applicable law. If you do not allow us to collect or process the required information or if you decide to withdraw consent, please note that you may not be able to access or use the services for which the information is required. Likewise if you have any queries or concerns regarding the use of and processing of your data that is available to us, you may contact us using information@staunchauto.com and we shall review and respond to your enquiry in accordance with applicable law.
Cookies
Please refer to our cookies policy to learn more about your options and how we use these.
Site Security
Your security and the protection of your personal information is important to us. We shall use all reasonable measures to protect the loss, misuse or alteration under our control. However given the inherent risks associated, we cannot guarantee total security and we are unable warrant the security of any information which you have shared with the service. Any information shared is at your own risk.
Third Party Organisations
Our privacy policy does not cover the policies and practices of any third-party organisations who may feature within our service, such as website links. We strongly suggest that you review all individual third-party privacy policies at the time of visiting, we do not have control of and assume no responsibility of any third-party services.
